1. Introduction
Ajna (“we,” “our,” or “us”) operates Ajnaledger.com (“Website”) and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our financial services.
By accessing or using Ajnaledger.com, you consent to the practices described in this Privacy Policy, in compliance with Panamanian data protection laws and international financial regulations.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
- Full name, email address, phone number, and mailing address
- Financial and banking details for transactions
- Identification documents (passport, national ID) for regulatory compliance
2.2 Non-Personal Information
- IP address, browser type, and device information
- Cookies and tracking data for analytics and security
- Website usage data to improve our services
3. How We Use Your Information
We use collected information for the following purposes:
- To provide and improve our financial services
- To process transactions and verify user identity
- To comply with Panama’s financial regulations, anti-money laundering (AML), and Know Your Customer (KYC) requirements
- To communicate important updates, promotions, or security alerts
- To detect, prevent, and mitigate fraudulent or illegal activities
4. Data Security and Protection
- We implement industry-standard encryption and security measures to protect your data.
- Your financial and personal data is stored securely and is only accessible to authorized personnel.
- While we take strong security precautions, no system is 100% secure. Users are responsible for safeguarding their login credentials.
5. Data Sharing and Third Parties
- We do not sell or rent your personal data.
- We may share information with regulated financial institutions, government authorities, or compliance partners to meet legal obligations.
- Third-party service providers (such as payment processors) are required to follow strict data protection guidelines.
6. Your Rights and Choices
Depending on applicable Panamanian laws, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain data processing activities
- Request data portability (where applicable)
To exercise these rights, contact us at legal@ajnaledger.com.
7. Cookies and Tracking Technologies
- Ajnaledger.com uses cookies to enhance user experience, improve security, and analyze website traffic.
- Users can manage cookie preferences through their browser settings.
8. Retention of Data
- We retain personal data for as long as necessary to fulfill regulatory, legal, and business obligations.
- After the required retention period, data is securely deleted or anonymized.
9. Third-Party Links
- Ajnaledger.com may contain links to external financial services or partners. We are not responsible for their privacy practices.
10. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to comply with legal and operational requirements.
- Users will be notified of significant changes via email or website announcements.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
legal@ajnaledger.com
Calle 50, Panama City, Panama
+507 838-8490